Helpdesk Technician

Help Desk, IT Support
Portland, OR
Posted 2 weeks ago

Responsibilities:

  • Maintain high level of standards and quality of work.
  • Provide uninterrupted flow of day to day technical operations.
  • Be prepared to be the support for client calls.
  • Complete ticket processing with timely revisions and updates until issue is resolved.

Requirements:

  • Minimum of 2 to 4 years of experience as Helpdesk Technician.
  • Work history of handling support calls and ticket processing.
  • CompTIA A+ Certification is preferred.
  • Broad overview knowledge and monitoring of networks.
  • Strong written and verbal communication skills.
  • Willing to access various avenues of continuing education to enhance skills.

Bonus

  • Additional CompTIA Certifications

There is no sponsorship or C2C for this position.

Kw: help desk, networks, managed services, it solutions, ticketing systems, it support, technical operations, comptia

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